topic Re: z3 Camera quick shot button not working in XPERIA archive

z3 Camera quick shot button not working

tolu — Thu, 06 Nov 2014 16:59:51 GMT

Hi. I´m trying to use quick shot button with my Z3. Bought 2 days ago. I can feel to different "clicks" and on the first click it focusec pic but with the second it does nothing. It doesn´t open camera software when it is turned of. I have quick laund enabled so that ain´t the problem. Starting to feel that have to go to repair shop with this

Re: z3 Camera quick shot button not working

Uliwooly — Thu, 06 Nov 2014 17:02:23 GMT

Open the camera > menu > settings > quick launch

Re: z3 Camera quick shot button not working

tolu — Thu, 06 Nov 2014 17:07:06 GMT

Quick launc is enabled. Quick launc is on Start. I tried also Start and take photo(translated from finnish) option with no luck

Re: z3 Camera quick shot button not working

Uliwooly — Thu, 06 Nov 2014 17:11:05 GMT

Are you pressing the button all the way down, keep in mind that the physical camera button is a 2 step button

Re: z3 Camera quick shot button not working

tolu — Thu, 06 Nov 2014 17:13:18 GMT

I have pressed the button so I can feel to steps. I´ve pressed the button to bottom and I can see that it focuses on first step but when I press more it does nothing even I feel second step.

Re: z3 Camera quick shot button not working

Uliwooly — Thu, 06 Nov 2014 17:17:48 GMT

That's odd, how about

settings > apps > all > camera > clear data > check again

Re: z3 Camera quick shot button not working

tolu — Thu, 06 Nov 2014 17:26:47 GMT

tried and still not working

Re: z3 Camera quick shot button not working

Uliwooly — Thu, 06 Nov 2014 17:28:36 GMT

Do you have a protective case?

Re: z3 Camera quick shot button not working

tolu — Thu, 06 Nov 2014 17:30:04 GMT

No.

Re: z3 Camera quick shot button not working

tolu — Thu, 06 Nov 2014 17:33:51 GMT

Tested different settings and got the volume button to work as quick laund button but the proper button is still not working

Re: z3 Camera quick shot button not working

Uliwooly — Thu, 06 Nov 2014 17:34:50 GMT

You might want to take it to a Sony repair center

Re: z3 Camera quick shot button not working

Uliwooly — Thu, 06 Nov 2014 17:35:14 GMT

You could repair your phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: z3 Camera quick shot button not working

Uliwooly — Thu, 06 Nov 2014 17:36:00 GMT

You can boot on safe mode

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

and check if it works or not, if it does then its an app acting up

Re: z3 Camera quick shot button not working

tolu — Thu, 06 Nov 2014 18:24:40 GMT

tried to repair software and with safe mode on, but not working

Re: z3 Camera quick shot button not working

Uliwooly — Thu, 06 Nov 2014 18:27:04 GMT

It could be a hardware issue, contact your local Xperia Care

http://www.sonymobile.com/global-en/support/contact-us/

Re: z3 Camera quick shot button not working

ashishsingh007 — Sat, 08 Nov 2014 06:33:08 GMT

There is 2 step press. It presses slightly then it focuses and press it even more an it will click the picture. I had same confusion which my friend solved after 3 months 😊😊😇😈😇😇😕😑😅☺😯😧😰

Re: z3 Camera quick shot button not working

Uliwooly — Sun, 09 Nov 2014 18:59:04 GMT

@ashishsingh007 that's exactly what I try to tell him

Re: z3 Camera quick shot button not working

thieutos — Wed, 12 Nov 2014 08:57:49 GMT

I've exactly the same problem as Tolu. Tried everything and read all the comments above but nothing is working

Re: z3 Camera quick shot button not working

Uliwooly — Wed, 12 Nov 2014 16:01:17 GMT

Contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

Re: z3 Camera quick shot button not working

Wolfang_raul — Thu, 20 Nov 2014 04:05:45 GMT

I'm having the same problem! Does anyone managed to correct this problem? I bought from ebay and I can't return it.