topic Re: Z1 compact killed by magnetic charger? in XPERIA archive

Z1 compact killed by magnetic charger?

xymanuel — Sun, 26 Oct 2014 08:56:20 GMT

HI there,

i used a magnetic charging cable (no not sony original) to charge my z1 in my car. I accidently changed

the polarity of the charger because it was night and i was in a hurry.

I started charging with 30% battery left. After i reached my destination it was almost empty and dead (not charged).

I was able to power on the phone and it had 3% akku left.

From there on i am not longer able to charge the phone.

If i'm pluggin it to the wall charger, the red LED is blinking, but the phone did not charge even over night.

I tried hard reset with the red button in the card slot and the power+volume up hard reset.

If im plugging the phone to the PC (win7), the PC plays the USB connect sound and 4 seconds later the USB disconnect sound, then again every 4 second the USB disconnect sound.

Whats your opinions? Internal charger dead by wrong magneticcharger polarity?

Or accu dead by shortcircuet of the magnetic charger? If this is the case, is there a way to change the accu?

I would say sony will not give warrenty if a wrong cable is used, but is there a way to repair it instead of buying a new?

(Killed a 350€ phone with a 5€ magneticcharger ...).

Regards

Manu

Re: Z1 compact killed by magnetic charger?

Thommo — Sun, 26 Oct 2014 10:05:45 GMT

All we can advise is that you either return your device to the place of purchase or contact Xperia care to have your device inspected http://www.sonymobile.com/global-en/support/contact-us/

Re: Z1 compact killed by magnetic charger?

st3ch — Mon, 02 Feb 2015 18:34:53 GMT

same thing happened to me....1:1

is there someone here with the same experience willing to shed some light into my not so bright looking future

or in other words

hope for recovery Y/N ?

Re: Z1 compact killed by magnetic charger?

Sam — Tue, 03 Feb 2015 03:27:35 GMT

@st3ch - Unfortunately there is no way to confirm until the product has been assessed by an authoirsed repair agent to determine the extent of the damage.

Re: Z1 compact killed by magnetic charger?

st3ch2 — Tue, 03 Feb 2015 15:14:27 GMT

is there such a center in Bulgaria, couse I tried searching for one but I only get repair centers for TVs, audio systems and so on, but not for mobiles

Re: Z1 compact killed by magnetic charger?

Lauraajackson1 — Sat, 07 Feb 2015 17:06:45 GMT

The same has just happened to my phone today. I plugged the charger in and did hard reset (power+up) whilst charger was plugged in and it's now fixed

Re: Z1 compact killed by magnetic charger?

gizmo753 — Fri, 10 Apr 2015 08:11:43 GMT

Hello,

I experienced the same thing. It got warm and froze but with a hard reset I was able to restart it and don't think anything is lost. It is probably a built in safety that locked it.

Here is the link where to find the hard reset button on sony xperia z1 compact.

Re: Z1 compact killed by magnetic charger?

slipd — Fri, 10 Apr 2015 15:01:47 GMT

Correct me if I'm wrong but doesn't pressing volume up and the power button at the same time also achieve this?

Re: Z1 compact killed by magnetic charger?

Heracte — Tue, 14 Apr 2015 10:39:46 GMT

i also had a problem with a magnetic charger,left it to charge overnight and found it dead,wouldnt do anything with focre shutdown or anything,i left it there for about 2 days,which made me think it fully discharged,and after that it would give me red blinks when i tried to boot it up.i left it to charge on a wall socket till i got a green led light,waited some more and then it booted up like nothing happened.

Needless to say the magnetic charger is not a decoration on a metal candle holder...

Re: Z1 compact killed by magnetic charger?

Mangal — Sun, 19 Jul 2015 11:43:51 GMT

Why don't the manufacturer make some kind of protection against polarity change

Re: Z1 compact killed by magnetic charger?

SergioPL1 — Sun, 19 Jul 2015 18:22:09 GMT

This port has a polarity protection. Upper connector is circle, lower is oval. But many third party cables ignore that making wrong polarity possible.