topic Re: Sony Experia SP is dead in XPERIA archive

Sony Experia SP is dead

Chelle698 — Mon, 02 Jun 2014 21:28:21 GMT

Good evening,
My phone worked this morning after being fully charged. I went to see it one hour later and it was lifeless.
So far I have tried a hard reset i.e. volumn up together with power button for 30 seconds......nothing.
Plugged the phone into charged and no light comes on at all.
Please help!!

Lastly...it does seem to make a random noise every now and again...like a do-do-doooooooo..... feel silly now but seriously need help.

Thanks
Chelle698

Re: Sony Experia SP is dead

_alexdon_ — Mon, 02 Jun 2014 21:29:27 GMT

Try this:charge it for 2 hours,force shutdown:

http://userguide.sonymobile.com/referrer.php?region=global-en&product=xperia-sp#!Turning-on-or-off-the-device---heading-only.html

Turn it on normally.

Re: Sony Experia SP is dead

Chelle698 — Wed, 04 Jun 2014 19:36:08 GMT

Okay, done that - still nothing.
Strange thing is that I can still hear text come through and emails also, but still phone is dead.
Please help !!

Re: Sony Experia SP is dead

_alexdon_ — Wed, 04 Jun 2014 19:46:31 GMT

You should try a software repair:

http://www.sonymobile.com/gb/tools/update-service/