topic Re: Water damage !! in XPERIA archive

Water damage !!

kolkis — Tue, 27 May 2014 21:31:49 GMT

3 days ago i was at swiming pool when i unfortunatly decided to take a some pics under water. Few minutes after that my z1 viprated 3 times then **bleep** it self down.
I tried to reopen it and the same thing happened again and again.
And because i was not at my country i took my device to an elctronics shop to see whats the prob, and the surprise was the water infltrate inside the device from the port of the sim. I didnt believed that till i saw that by my own eyes.
Fortunatly, he could repair the device but how i will be sure this will not happen again next time my z1 drops in the water?

Re: Water damage !!

Uliwooly — Tue, 27 May 2014 22:45:06 GMT

Stop by your local Xperia Care and request a vacuum test

http://www.sonymobile.com/global-en/support/contact-us/

Re: Water damage !!

Franky84 — Thu, 29 May 2014 10:43:47 GMT

Can I ask how your phone was repaired?

What part was replaced or was it repaired by drying?

I have the same problem here. The local repairshop told me water was entered via the sim port.

They tried drying but no luck.

Re: Water damage !!

kolkis — Sat, 31 May 2014 06:20:29 GMT

@Franky84 he said to me that he used a chemicle powder to dry the phone first and then he removed the parts that was damaged by water (one of em was front camera). But i m still suffering from some issue after repapring my z1 so i need to take it to sony when i go back home. In your case i dont know realy whats the prob but it seem your z1 was badly damaged. See if you change the screen maybe that will fox the prob but im telling you it is too expensive.good luck

Re: Water damage !!

Fast96Ss — Tue, 03 Jun 2014 13:04:29 GMT

Just experienced the same problem. While floating on a raft at my pool, with the phone at or near water level, water entered the phone through the SIM slot, a slot I've never opened or closed other than to insert the SIM at initial power on. I have replaced the charging port cover 2 times, however, and the constant opening and closing surely weakened any seal this area may have had. I have indicated to Sony this is surely a design flaw, the power port cover, and requested a magnetic charger. I've been told it is possible a magnetic charger may be included in future Z1s's sold, but not mine. But as to this issue, before I entered the water, I checked all port covers, and they were as secure as secure can be. I didn't even press any buttons, I just wanted to listen to music. Within 5 minutes, the phone had turned the screen on, and had stopped playing music. I pressed play again, and then shut the screen off. Did this about 4-5 times, and then 3 buzzes, and off it went, never to reopen again. Sony clearly must know this phone IS NOT WATERPROOF and MUST STOP ADVERTISING IT AS SUCH. I am using my TMobile warranty, and will replace the phone, but I WILL NOT LET IT NEAR WATER EVER AGAIN. I am very disapppointed with this product, not only for this issue, but for the 'shatterproof' coating the phone has which scratches easily and leaves a thousand fingerprints all over it. Add to that the fact that TMobile carries NO Sony accessories, and I'm not a satisfied customer. I simply expected more from Sony. Note: My local TMobile no longer has the display with the phone on a rack so the phone can be submerged in water, and the rep who sold me the phone is missing his charging port cover, and now says he'd wished he'd purchased a different phone. Great salesmanship, poor phone design. But for not being suited for the purpose for which it is advertised, I loved my phone. Loved. Now, not so much.

Re: Water damage !!

kolkis — Tue, 03 Jun 2014 22:36:46 GMT

you are absolutly right in every word u said man, and i agree that i will not even dip my z1 in to water again ever.