topic Xperia ray srart Problem in XPERIA archive

Xperia ray srart Problem

csengmostafa — Tue, 27 May 2014 03:31:32 GMT

hello
when i open my sony ray
Show this screen and Stay for long time and no Anything Happen7

help me and tell me what to do ??????

Re: Xperia ray srart Problem

Jake-SonyXperia — Tue, 27 May 2014 03:40:34 GMT

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

With the information supplied, I suggest that you perform a software repair on the device to help resolve this issue. Please see the instructions below,.

1. Download the PC Companion software from PC Companion and install it on your PC.

2. Install and open PC Companion then select Support Zone.

3. Phone Software Update.

4. Start.

5. Repair Phone

6. Continue

7. Accept data removal

8. Next

9. Wait for prepare

10. Select Phone

11. Follow the connection steps

Make sure to backup the handset first.

I hope this helps.

Re: Xperia ray srart Problem

Uliwooly — Tue, 27 May 2014 03:43:24 GMT

Charge your phone for 1 hour then repair it with SUS

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355