topic Re: Playstore error 403 need help!! in XPERIA archive

Playstore error 403 need help!!

Dentos — Sun, 25 May 2014 15:07:57 GMT

Hi everyone!!
I have problem when I tried to download Apps from playstore, it said error 403.
I have tried to Remove my Google account and loging it back but not working.
Need help for this problem please, and thank you.

Re: Playstore error 403 need help!!

_alexdon_ — Sun, 25 May 2014 15:15:31 GMT

403 means forbidden access.It means you are blocked from accessing the store.What country are you from?

Re: Playstore error 403 need help!!

Dentos — Sun, 25 May 2014 15:20:10 GMT

Im from Indonesia.
Before I reset my phone everything worked fine.
Any suggestion for me?

Re: Playstore error 403 need help!!

blackmagic — Sun, 25 May 2014 15:24:09 GMT

There are two my google account on the device

Re: Playstore error 403 need help!!

blackmagic — Sun, 25 May 2014 15:26:54 GMT

Close all your google account.

Options --> apps --> Google play store --> uninstall updates and clear data

And restart phone.

Re: Playstore error 403 need help!!

Dentos — Sun, 25 May 2014 15:27:48 GMT

How to check it @blackmagic?

Re: Playstore error 403 need help!!

blackmagic — Sun, 25 May 2014 15:31:40 GMT

What is the device model

Re: Playstore error 403 need help!!

Dentos — Sun, 25 May 2014 15:41:10 GMT

I'm using xperia c.

Re: Playstore error 403 need help!!

blackmagic — Sun, 25 May 2014 15:53:51 GMT

Options --> apps --> Google play store --> uninstall updates and clear data

Follow this road

Re: Playstore error 403 need help!!

Dentos — Sun, 25 May 2014 16:39:43 GMT

I just did it, I restart and it still not working

Re: Playstore error 403 need help!!

Dentos — Sun, 25 May 2014 17:36:42 GMT

Any other suggestion for this problem?

Re: Playstore error 403 need help!!

_alexdon_ — Sun, 25 May 2014 21:43:40 GMT

But do you have 2 accounts or not?

Re: Playstore error 403 need help!!

Dentos — Mon, 26 May 2014 05:15:41 GMT

Nope, I only have one.
Fyi I got this error after I reset my phone, and when I turn it back on it needs google account so I log in with the same account I used before I reset.

Re: Playstore error 403 need help!!

_alexdon_ — Mon, 26 May 2014 07:21:10 GMT

you should contact a staff member:

http://talk.sonymobile.com/t5/Welcome/Community-users/m-p/634967

Also,I would give it a shot with google,try to contact them and ask.