topic Re: Phone has completely died help?! in XPERIA archive

Phone has completely died help?!

craigy0512 — Wed, 04 Jun 2014 14:31:47 GMT

My Sony SP has completely died. Was using when it had full charge, screen goes black and thats it, doesnt respond to attempted reboots and when I try to charge it. It doesnt emit any lights or sounds to anything I try to do.

Have other people had the same problem, what is the likely cost of repair going to be and is there anything I can do myself?

Thanks

Re: Phone has completely died help?!

Hampus — Wed, 04 Jun 2014 15:03:06 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I suggest that you remove the back cover on your Xperia SP. Here you can find a force OFF button, press down this button with a paper clip e.g for about 5-10 seconds to see if your phone reacts.

Re: Phone has completely died help?!

craigy0512 — Wed, 04 Jun 2014 16:21:03 GMT

Thank you worked a treat!!

Re: Phone has completely died help?!

Hampus — Thu, 05 Jun 2014 07:24:54 GMT

That's nice to hear, anytime!