topic Re: xperia neo V - OS issue - Keep Restarting in XPERIA archive

xperia neo V - OS issue - Keep Restarting

VipulR — Tue, 21 May 2013 14:48:17 GMT

Hi ,

I have Xperia Neo V,recently i have updated the OS to 4.0.4, but after some days started facing some issue when i switch off my device & restared it.

it contineously showing the log screen only not booting properly . device keep restarting it. i have again updated the os with same version.now facing the same issue. this time i have turn on the bluetooth & it starts showing the same error.

please suggest me the solution for the same , can i downgrade the OS.

-Vipul

Re: xperia neo V - OS issue - Keep Restarting

Henke — Tue, 21 May 2013 14:57:05 GMT

First try to repair the phone software:

Click on this link to get Sony PC companion:

http://www.sonymobile.com/gb/tools/pc-companion/

Start PC companion, start "Support Zone", start "Update phone software" and click on "Repair".

Follow the on-screen instructions.

Let me know if you are still having this issue after the repair of the phone software.

Re: xperia neo V - OS issue - Keep Restarting

victoraps — Tue, 21 May 2013 17:34:53 GMT

They always say the same. Why don't just call developers and tell them? they don't have any contact? So, how they gonna help? Is a known error from months ago, what is happening? VipulR , you better use flashtool to go back to Gingerbread, this guys will tell you to go local service repair to get it back to Gingerbread. Stay away from Sony Stock ICS, full of bugs, and remember this: They don't care, you already paid. P.S. Sony Support Guys are useless just as the developers are

Re: xperia neo V - OS issue - Keep Restarting

creamstick — Sat, 14 Sep 2013 09:07:27 GMT

my phone keeps on restarting aftre i install android 4.0 using pc companion. i cant open it.

Re: xperia neo V - OS issue - Keep Restarting

creamstick — Sat, 14 Sep 2013 09:37:37 GMT

how can you repair if it keeps on restarting?

Re: xperia neo V - OS issue - Keep Restarting

Fahim715 — Sat, 14 Sep 2013 15:08:17 GMT

Take out the battery and reinsert it, Don't turn on the phone and do what uliwooly said

Re: xperia neo V - OS issue - Keep Restarting

creamstick — Sun, 15 Sep 2013 04:08:13 GMT

i already try to take out the battery but its still the same..

Re: xperia neo V - OS issue - Keep Restarting

Tebo — Thu, 03 Oct 2013 19:04:34 GMT

Experiencing a similar problem with an experia V; two software upgrades and the suggested software fix were totally useless; returning the handset tomorrow_ wonder what they'll do now

Re: xperia neo V - OS issue - Keep Restarting

mithubd — Tue, 05 Nov 2013 01:47:44 GMT

I also have this problem on my Sony Xperia Neo V. When I turn on my phone its show Sony then Xperia after that it restart again and again. I already try to use PC compenion bt I can not connect my phone with PC Compenion. i thing my phone OS was crased. Now that I am doing. plz somebody help me.

Re: xperia neo V - OS issue - Keep Restarting

PogiProblems — Sat, 23 Nov 2013 14:17:05 GMT

Thanks!!!

Re: xperia neo V - OS issue - Keep Restarting

shishir — Sat, 14 Dec 2013 13:42:00 GMT

hello i have a sony ericsson xperia neo ( MT15i) device.... after i update the softwaware to sony stock ics on my phone.... i am facing the same problem.... it's keep restarting...... i have tried how u say... but if my phone not open how can i connect my phone to pc companion?? please give me some help... i am from bangladesh... so there is no local service center for sony.. what can i do?

Re: xperia neo V - OS issue - Keep Restarting

Nikhil91 — Fri, 27 Dec 2013 07:15:26 GMT

Hi i did try repair still facing the same issue

Re: xperia neo V - OS issue - Keep Restarting

kuttyraj — Thu, 16 Jan 2014 03:28:01 GMT

i also hve same problem ,.,. again and again restart ,. plz somebdy help me

Re: xperia neo V - OS issue - Keep Restarting

kean — Tue, 08 Apr 2014 10:14:02 GMT

Hello sony
I also have this problem on my Sony Xperia Neo V. When I turn on my phone its show Sony then Xperia after that it restart again and again. I already try to use PC compenion bt I can not connect my phone with PC Compenion. i thing my phone OS was crased. Now that I am doing. plz somebody help me.
Thanks....

Re: xperia neo - OS issue - Keep Restarting

kingpis — Tue, 03 Jun 2014 17:06:50 GMT

Hi,

I have a problem with my Xperia neo. It keeps restarting I cant Hard reset the phone and when I connect it to my computer to fix it with Startme.exe file the computer does not read the phone... how can this be solved? Anybody, Help Please...

Re: xperia neo V - OS issue - Keep Restarting

cavaliero — Fri, 01 Aug 2014 14:05:57 GMT

Re: xperia neo V - OS issue - Keep Restarting

maserati — Tue, 17 Mar 2015 11:19:12 GMT

You can repair it with pc companion.Install sony pc companion to your pc.Run te pc companion.Turn off your phone or replace battery and plugg to phone.Connect usb cable to pc.While pressing the option key( on the right of home button) connect the usb cable to your phone.look at notification led if you see it blue made it successfuly.now pc will see your phone and get ready to download the needed files.and u can do it very easy other steps.

Re: xperia neo V - OS issue - Keep Restarting

Akram_Taj — Wed, 08 Apr 2015 10:23:26 GMT

Best solution is use sony companian to reinstall ics.

connect USB -> pc companian -> support -> repair.

while connecting keep pressing back button on your moblie. now this will reinstall new ICS.

Re: xperia neo V - OS issue - Keep Restarting

UDsoora — Mon, 21 Nov 2016 10:21:00 GMT

Hello

pc companion says that software is not available for your phone.

what cn i do now in order to satart my phone?