topic Re: Showing "you have disabled a required permission" when select item in contact list in XA Series

Showing "you have disabled a required permission" when select item in contact list

Patrick1123 — Mon, 23 Oct 2017 14:07:43 GMT

When I select contact person in contact list, the mobile shows "you have disabled a required permission". I have checked the permission setting and found the contact permission already enabled.

Re: Showing "you have disabled a required permission" when select item in contact list

Jonas — Tue, 24 Oct 2017 08:15:48 GMT

Hi @Patrick1123, welcome to our forum and I'm sorry to hear about this.

Make sure that the Contacts application have the correct permissions, so it can access the storage and so forth.

You can change this in Settings > Apps > Contacts > Permissions. Once the application has all the permissions, try and access it again.

Let me know how it goes!

Re: Showing "you have disabled a required permission" when select item in contact list

Patrick1123 — Tue, 31 Oct 2017 04:51:41 GMT

Re: Showing "you have disabled a required permission" when select item in contact list

Jonas — Wed, 08 Nov 2017 14:43:24 GMT

Hi again @Patrick1123,

I'm glad to hear you were able to solve this and thank you for marking my answer as a solution so other users will have an easier time finding it!

Let me know if there is anything else I may assist you with and have a great day!

Re: Showing "you have disabled a required permission" when select item in contact list

jpproductions — Wed, 02 May 2018 05:12:05 GMT

Hello,

I have just upgraded my xa ultra to androild 7, and now whenever I try to edit my contacts, it shows you have disabled a required permission.

Even though I have set the contacts app to all permission, still not working, please help. It is really terrible.

Thank you

Re: Showing "you have disabled a required permission" when select item in contact list

Qatrium — Wed, 02 May 2018 05:13:40 GMT

@jpproductions

Make sure that the "Phone" app has all the required permissions too.

Re: Showing "you have disabled a required permission" when select item in contact list

jpproductions — Wed, 02 May 2018 06:03:10 GMT

Thank you for the reply. I have set PHONE and CONTACTS's permissions, but still same problems. any other tips?

Re: Showing "you have disabled a required permission" when select item in contact list

Jonas — Wed, 09 May 2018 12:55:32 GMT

Hi @jpproductions, I apologize for the late reply.

That sounds very strange that it keeps asking for a permissions even if you have allowed the contacts application all the available permissions. Could you try clearing data for the Contacts application and you should be asked to give the permissions again once you want to create a contact. You can do so in Settings > Apps & notifications > App-info > Contacts > Storage > Clear data.

This will not delete any saved contacts.

edit: I saw that you are running Android 7, so to clear data, go to Settings > Apps > Contacts > Storage > Clear data.

Let us know how it goes!

Re: Showing "you have disabled a required permission" when select item in contact list

jpproductions — Wed, 09 May 2018 17:56:44 GMT

thank you for the reply. I have just tried, however, it still not working. After clearing the cache, when I clicked on contacts, it shows the permission windows, where I allow all, however, after that, it still shows you have disabled a required permission.

Any other suggestions?

It is really annoying since I can't add contacts from my phone now

thank you

Re: Showing "you have disabled a required permission" when select item in contact list

Jonas — Tue, 22 May 2018 12:32:24 GMT

Hi again!

That sounds very strange, however you wrote that you cleared cache for the application, did you try clearing data as well?

If you have done that and you experience the same behaviour, could you try restarting the device in safe mode and see if there is any change regarding the permissions? Just so we can make sure that no downloaded application is interfering with this as they will be temporarily inactivated in this mode.

Re: Showing "you have disabled a required permission" when select item in contact list

jpproductions — Thu, 24 May 2018 21:46:59 GMT

Thank you for your reply.

I tried to boot it in safe mode, but still doesn't work, still showing the same message. Whatelse shall I try?

Thank you

Re: Showing "you have disabled a required permission" when select item in contact list

Jonas — Thu, 31 May 2018 09:12:41 GMT

Hi again!

You can try and perform a software repair using Xperia Companion as the next step in the troubleshooting as it does sound like it's related to the software in your device.

Do note that the software repair will delete all data stored on the internal storage of the device, so it's important that you create a backup using Xperia Companion before starting with the repair.

Keep me posted!

Re: Showing "you have disabled a required permission" when select item in contact list

Sherylm88celtic — Mon, 16 Jul 2018 16:48:04 GMT

I have disabled the contact permission and now it won't let me add any new contacts

Re: Showing "you have disabled a required permission" when select item in contact list

Nosnhoj1522 — Mon, 09 Dec 2019 12:49:05 GMT

I am not Patrick. I have disabled a permission. How do I fix this problem?

Re: Showing "you have disabled a required permission" when select item in contact list

Nosnhoj1522 — Mon, 09 Dec 2019 12:53:11 GMT

I am not Patrick 1123.i thomas Johnson and I have disabled a required permission. How do

I fix this problem?

Re: Showing "you have disabled a required permission" when select item in contact list

Jonas — Tue, 10 Dec 2019 12:18:16 GMT

Hi @Nosnhoj1522, welcome to our forum!

To change the permission for an application, go to Settings > Apps/Apps & Notifications > find the application in the list > Permissions > grant the permission by tapping on it, or tap on the little dot to the right.

I hope that helps!