topic Re: Miro Doesnt seem to turn on or charge in Other/General

Miro Doesnt seem to turn on or charge

Patrique63 — Tue, 07 Apr 2015 08:23:41 GMT

I have had my sony xperia for 2 years and there was nothing wrong with it untill i woke up the next morning it wouldnt turn on or charge plz help me asap

Re: Miro Doesnt seem to turn on or charge

_alexdon_ — Tue, 07 Apr 2015 08:41:35 GMT

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: Miro Doesnt seem to turn on or charge

Patrique63 — Tue, 07 Apr 2015 10:37:23 GMT

My laptop pick my miro as this

Re: Miro Doesnt seem to turn on or charge

Thommo — Tue, 07 Apr 2015 10:42:37 GMT

Sorry to hear this but you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected as it sounds like a hardware issue http://www.sonymobile.com/global-en/support/contact-us/

Re: Miro Doesnt seem to turn on or charge

Patrique63 — Tue, 07 Apr 2015 10:47:35 GMT

Thx you both very much