topic Re: Push notifications not working on WiFi in E Series

Push notifications not working on WiFi

reResd — Thu, 18 Feb 2016 02:45:37 GMT

I have an Xperia E4 with Kitkat OS.
When my phone is connected to WiFi, push notifications for Chrome, Snapchat, and Twitter do not come through.
All apps are up to date, and when I switch to mobile internet my phone is flooded with notifications again.

I seldom use mobile data because of the usage charges.
Please help

Re: Push notifications not working on WiFi

CameronT — Thu, 18 Feb 2016 02:58:39 GMT

Hi @reResd,

Go to Settings > Wifi > Options > Advanced. Is "Keep Wi-Fi on during sleep" set to "Always"?

Re: Push notifications not working on WiFi

reResd — Thu, 18 Feb 2016 05:16:19 GMT

Yes, my WiFi during sleep is "always" on. As said, mobile data gives me notifications, but WiFi doesn't, eve when I'm using my phone.

Re: Push notifications not working on WiFi

CameronT — Thu, 18 Feb 2016 05:25:20 GMT

@reResd, is your modem/router set to ipv4 or ipv6? I believe it will not work if it is ipv6.

Re: Push notifications not working on WiFi

reResd — Fri, 19 Feb 2016 04:36:52 GMT

Just did some researching and apparently push notifications do not work on IPv4.

Just swapped to IPv6 6to4 and it works like a charm, THANK YOU!

Re: Push notifications not working on WiFi

CameronT — Fri, 19 Feb 2016 05:13:55 GMT

That's great @reResd, glad it's working for you