topic Bravia Factory Reset in Android TV

Bravia Factory Reset

rayc690 — Tue, 19 Jan 2021 18:17:13 GMT

I have a 55” Sony Bravia don’t know model it’s mounted on wall and cannot get to it and nobody can visit house to help because of COVID but it’s about 7-8yrs old

What happened is that not used for years turned it on but it went into Software update mode and I cannot get out of it whatever I try.

I have attached pictures of buttons on back, what screen is showing and also the remote to see if anybody can help

Re: Bravia Factory Reset

Joe_Dohn — Fri, 22 Jan 2021 17:54:53 GMT

I think you're referring to a continuous reboot loop, which is an old software issue.

Check out this article, I recognized the button array on the back of the TV, hope it helps!

- JD

Re: Bravia Factory Reset

rayc690 — Fri, 22 Jan 2021 18:04:13 GMT

Thanks sorted now I downloaded the latest software to usb and installed it from the usb onto the tv

Regards
Ray

Sent from my iPhone

Re: Bravia Factory Reset

Joe_Dohn — Tue, 26 Jan 2021 10:26:52 GMT

Hey @rayc690,

Glad it was resolved easily!

Be sure to mark your post as the solution so others can benefit from this thread ^^

- JD