topic Re: Unable to exit Pro Mode 65BZ35F in Android TV

Unable to exit Pro Mode 65BZ35F

Hanno1234 — Sat, 19 Jan 2019 13:33:23 GMT

Hi,

I activated the Pro Mode in my 65BZ35F and i can't exit it.

I followed the steps in the Professional Guide (Screen Display -> Muting -> Volume+ -> Home (just pressing every button once after each other with a second delay)) and then shutting it down by holding down the powerbutton on the remote.

It just reboots and i still find myself unable to enter the homemenu.

Are there any prerequirements like an active input?

Thanks

Hanno

Re: Unable to exit Pro Mode 65BZ35F

EdwinaU — Sun, 20 Jan 2019 13:52:03 GMT

Hi Hanno,

Welcome to the community.

We will look into this and update you when we find out more. Some of our members may also have some tips for you.

Best wishes,

Re: Unable to exit Pro Mode 65BZ35F

Vanilla_ — Mon, 21 Jan 2019 19:20:45 GMT

Hi Hanno1234,

I'm sorry I'm not entirely sure. I'd actually recommend that you contact Sony Professional support to help you. I've found their contact details here: https://bit.ly/2QFs2U3

Vanilla_

Re: Unable to exit Pro Mode 65BZ35F

micalfisti — Mon, 28 Jan 2019 14:32:21 GMT

If you want to go back to “normal mode”, same key sequence is available.

Re: Unable to exit Pro Mode 65BZ35F

chrisb311 — Fri, 08 Jan 2021 05:00:09 GMT

I also have this issue with a BZ35F. The button combination is great with getting the TV into Pro Mode, but then you can't exit or revert back to Normal Mode.

How do you go about doing this?

Re: Unable to exit Pro Mode 65BZ35F

Joe_Dohn — Fri, 08 Jan 2021 15:42:46 GMT

This forum is mainly for consumer electronics, maybe check with Pro support for this.