topic Re: KD48A9 App problem in Android TV

KD48A9 App problem

sifrank88 — Fri, 01 Jan 2021 17:13:44 GMT

Hi, can anyone help, when I try and play a program in Amazon prime or The Disney App, they play in fast forward. I have tried reinstalling the Apps and have looked to see if the TV needs an update, can't see that it needs one. Only had the TV 4 weeks and all the Apps worked fine at first. Thanks.

Re: KD48A9 App problem

Joe_Dohn — Tue, 05 Jan 2021 17:42:10 GMT

Try clearing the cached data (under Settings - Device Preferences - Storage - Internal Shared Storage - Cached data) then restart by holding the Power button for 5 seconds or so.

You can also check the latest software version here.