topic Re: Tv and sound at audio keeps switching. in Android TV

Tv and sound at audio keeps switching.

Vharsquatch — Thu, 17 Dec 2020 05:04:41 GMT

I have an x900h and a tcl ts8011 sound bar connect to arc. Sometimes I have no problem, but most of the time the TV does not recognize the sound bar and it switches between tv audio and sound at audio every 2 seconds until I turn them both off. I need a solution to this.

Re: Tv and sound at audio keeps switching.

Win_88 — Wed, 23 Dec 2020 15:31:10 GMT

HI

Here's what I'd check:

-Is the TV up to date: https://www.sony.co.uk/electronics/support/lcd-tvs-android-xh90xx_x90xxh_x91xxh_xh92xx-series/kd-55xh9005/downloads/00017073

-Have you tried a different cable?

-Try switching eARC off on the TV.

-Turn Bravia Sync off on the TV, and Control for HDMI on the Sound bar, power cycle the two devices, then re-enable them.

Win_88

Re: Tv and sound at audio keeps switching.

Vharsquatch — Fri, 25 Dec 2020 07:53:47 GMT

I have tried all of these, no luck.

Re: Tv and sound at audio keeps switching.

Win_88 — Mon, 28 Dec 2020 19:09:09 GMT

What about a factory reset?

Re: Tv and sound at audio keeps switching.

Vharsquatch — Tue, 29 Dec 2020 20:49:36 GMT

I think I will have to return it. I did a factory reset, more than once.

Re: Tv and sound at audio keeps switching.

Joe_Dohn — Thu, 31 Dec 2020 17:40:46 GMT

Maybe try switching the HDMI signal back and forth between Standard and Enhanced and see if that solves it? (Settings - Watching TV - External Inputs - HDMI signal format)

Re: Tv and sound at audio keeps switching.

eteokritis — Sat, 02 Jan 2021 13:35:25 GMT

I have this too with lg soundbar . The only tric is to go to tv audio system and change manually to audio . Then the soundbar sound stays

Re: Tv and sound at audio keeps switching.

Joe_Dohn — Mon, 11 Jan 2021 15:03:28 GMT

Hey Vharsquatch, any updates after both my suggestions and eteokritis'?

Re: Tv and sound at audio keeps switching.

eteokritis — Thu, 21 Jan 2021 08:54:03 GMT

Today, Sony support notified me that an update will be very shortly released in order to fix the sound issues !!