topic Re: Unable to record using a USB HDD in Android TV

Unable to record using a USB HDD

suenyd — Tue, 15 Dec 2020 21:57:05 GMT

HI I have a new Sony Bravia Android TV KD49XH919 6BU. I have a freesat box which used to record but has stopped working . I’ve bought a Seagate 1TB USB HDD hard drive to record. Still using freesat to obtain programmes. The external drive has been recognised by the tv but I am not able to record. It’s still trying to record to freesat box which obviously doesn’t work. How do I overcome this. Any help greatly appreciated.

Re: Unable to record using a USB HDD

Win_88 — Thu, 17 Dec 2020 18:05:18 GMT

What happens when you try to record? Tell us more

Re: Unable to record using a USB HDD

royabrown2 — Fri, 18 Dec 2020 14:39:15 GMT

@suenyd

And how does the TV know you have a Freesat box when you are running the TV directly from the satellite feed, much less try passing record requests over to it?

Re: Unable to record using a USB HDD

suenyd — Sat, 19 Dec 2020 23:29:22 GMT

Hi I don’t understand what you mean.

Re: Unable to record using a USB HDD

royabrown2 — Sun, 20 Dec 2020 09:33:22 GMT

@suenyd

Thats OK, I don’t know what you mean either. The equivalent of what you describe here is if I asked my Samsung TV to record, and it passed the request to my YouView box, instead of dealing with it itself.

I have just pressed the Record button on the Samsung, and this happens (albeit the TV does remain upright!) :-

As a further test, I started watching the YouView box on the TV, and then pressed the Record button on the TV remote. This did absolutely nothing, although not getting the message as above was a significant change; I think maybe the TV tried to pass the request to the YouView box, which spurned it.

(And this sounds maybe like what you are trying to do, getting the Freesat picture on the TV and then recording that on the HDD attached to the TV? Wouldn’t ever work.)

So what, exactly, happens on your TV, (as @Win_88 has already asked, to no response) such that it fires up and tries to use your Freesat recorder?

Re: Unable to record using a USB HDD

suenyd — Sun, 20 Dec 2020 10:56:07 GMT

hi thank you for trying to help me (still can’t get itv hub either), we watch tv through the freesat as we have a terrible aerial signal here. So I don’t know how to record if this is the only way to watch tv.

Re: Unable to record using a USB HDD

suenyd — Sun, 20 Dec 2020 10:57:29 GMT

hi apologies for the delay in replying, we watch tv through the freesat so perhaps this is preventing me recording programmes using the HDD?

Re: Unable to record using a USB HDD

royabrown2 — Sun, 20 Dec 2020 14:43:44 GMT

@suenyd

Yes; if you want to record, you will need to get these programmes via the satellite option of the TV, and not from the Freesat box.

Apropos of the Freesat box, have you tried a Factory Reset of it? This is known to restore the recording function to YouView boxes, as long as the issue is being cause by a corrupted hard disc, rather than anything else.

But Freesat is anyway coming to XH91 TVs, according to this:-

https://www.simplyelectricals.co.uk/blog/sony-bravia-android-freesat-tvs-launch

if indeed it is not already there for you; so worth investigating this, and seeing if you can record to HDD from it.

Re: Unable to record using a USB HDD

Win_88 — Thu, 24 Dec 2020 17:26:41 GMT

Thank you @royabrown2, I couldn't explain it better than that. If you want to record via the TV, you need to connect your satellite cable to the TV. simple as that.

Win_88

Re: Unable to record using a USB HDD

royabrown2 — Thu, 24 Dec 2020 22:19:36 GMT

@Win_88

Yes; or to put it another way, the TV will only record off its tuners.

In the old analogue days, I had a Panasonic DVD/HDD recorder that could perfectly well record off its AV inputs, which were SCART, and indeed, you could even set it up to make a timed recording off these inputs when it was hooked up to an analogue SKY box, likewise with SCART outputs.

I wish I still had it 😢

But of course that’s an absolute nono with HDMI inputs 😬

Re: Unable to record using a USB HDD

suenyd — Sat, 26 Dec 2020 08:21:33 GMT

Thank you responding. I’ll have to rethink how to set up recording. Or not bother.

Re: Unable to record using a USB HDD

suenyd — Sat, 26 Dec 2020 08:30:02 GMT

Thank you for trying to help. When time permits I’ll give it another go.

If it doesn’t work I’ll have to look at other options.

merry Christmas.

Re: Unable to record using a USB HDD

MaryKin — Fri, 01 Jan 2021 06:30:19 GMT

Hi Suenyd

Sorry you are having recording hassles. In the hope of helping avoid you experiencing the same waste of time and frustration I offer the following. We bought a twin tuner Bravia for its recording ability (record one tuner, watch the other) because our Youview box was on its last legs. Although we have managed to record to an external HDD it has been completely frustrating (recordings fail or record then disappear, the timer doesn’t always get the full recording, when recording there is no possibility of watching an app on the other tuner (only live tv). We have decided that we made a huge mistake choosing this TV. When we can afford to we will buy another set top box like a Humax.